- Visionstate (VIS) has entered into an agreement with Fluido.ai to deploy AI-enabled retail customer service applications
- Visionstate’s VICCI kiosks with Fluido.ai chatbot will be launched in a Canadian shopping centre in the first quarter of 2022
- The chatbot is voice activated and uses machine learning, so the technology improves as more customers interact with it
- Visionstate is a growth-oriented company that invests in the research and development of promising new technology
- Shares in Visionstate Corp. (VIS) are steady, trading at $0.06 per share
Visionstate (VIS) has entered into an agreement with Fluido.ai to deploy AI-enabled retail customer service applications.
Fluido.ai is a Tesorgraph technology offering businesses a way to embrace the “future of work,” said Tesorgraph co-founder Wessam Gad El-Rab.
“Fluido is Spanish for ‘fluid’ or ‘seamless’ and the Fluido.ai chatbot lets businesses benefit from technology without losing the human touch,” he added.
With the retail sector struggling as it recovers from COVID-19 related business interruptions, supply chain challenges, health and safety concerns, and labour shortages, Visionstate’s VICCI (virtual, interactive, customer care, interface) kiosks with Fluido.ai chatbot give operators in-store support to help guide the customer journey.
The chatbot is voice-activated and uses machine learning, so the technology improves as more customers interact with it.
The first deployment of the new technology will be in a large Canadian-based shopping centre in the first quarter of 2022.
John Putters, Visionstate CEO, commented on the new partnership.
“We are thrilled,” he said, “to be able to incorporate Tensorgraph’s Fluido.ai chatbot into our VICCI smart kiosk platform so that customers can interact with the technology in the most natural way.”
“With the new VICCI kiosks,” said Mr. Putters, “mall leadership will now have full visibility into the customer journey to help inform business strategy, bridge the gaps created by the labour shortage, and create a better experience.”
Visionstate is a growth-oriented company that invests in the research and development of promising new technology.
Shares in Visionstate Corp. (VIS) are steady, trading at $0.06 per share as of 9:37 am ET.
