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  • Sun Life (SLF) has partnered with CloudMD (DOC) to add its Mental Health Coach solution to group benefits plans
  • The service uses data analytics to identify clients who are at risk of developing a mental health issue and provide them with personalized care
  • The service will be rolled out and offered across plans throughout 2022
  • Sun Life Financial is a leading international financial services organization
  • CloudMD leverages health care technology to provide a connected platform that addresses all points of a patient’s health care journey
  • Sun Life (SLF) is down by 0.16 per cent and is currently trading at $68.80 per share
  • CloudMD (DOC) is up by 10.57 per cent and is currently trading at $1.36 per share

Sun Life (SLF) has partnered with CloudMD (DOC) to add its Mental Health Coach solution to group benefits plans.

The service uses data analytics to identify clients who are at risk of developing a mental health issue. It then proactively reaches out to guide them to the right resources and support, including a mental health assessment, personalized plan and regular check-ins.

Sun Life worked closely with CloudMD to test and refine Mental Health Coach during a pilot program. Findings include:

  • 89 per cent of those experiencing depression and 91 per cent of those experiencing anxiety noticed major improvements
  • 73 per cent said they have a better understanding of their benefits
  • 82 per cent said they would recommend the service based on their own experience
  • 46 per cent increase in plan members utilizing their mental health benefits for the first time

The service will be rolled out and offered across plans throughout 2022.

Dave Jones, President at Sun Life Health, stated,

“As the largest provider of group benefits in Canada, we know that tackling the mental health crisis requires dedication and a customized approach. Each person experiences mental health in their own way – no two journeys are the same. We’re committed to providing Canadians with innovative and personalized mental health tools to help them wherever they are in their journey. Mental Health Coach is one way we’re helping our clients live a healthier life.”

Karen Adams, President of CloudMD, added,

“We know that prevention is key when it comes to managing disability claims and connecting plan members with the care they need. The Mental Health Coach provides convenient and effective access to treatment. It can help with many mental health issues before they become severe, which can often lead to people going on disability.”

Sun Life Financial is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate clients.

CloudMD delivers quality health care through hybrid primary care clinics, specialist care, telemedicine, mental health support, health care navigation, educational resources and artificial intelligence.

Sun Life (SLF) is down by 0.16 per cent and is currently trading at $68.80 per share as of 12:49 pm EST.

CloudMD (DOC) is up by 10.57 per cent and is currently trading at $1.36 per share as of 12:48 pm EST.

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